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Resale Documents

Trustee Letters, Resale Certificates, Questionnaires...

Resale Document

Requests

We produce trustee letters, resale certificates, lender questionnaires, governing documents packages, and more upon request.  A fee schedule is below for your use.

Delivery

Timely Service Options

Standard processing is 10 days from the date requested.  Rush processing is 2 days from the date requested.

Support

Customer Assistance Team

Our dedicated support team is here to assist you with any inquiries.  Email jennifer@gsphillips.com for assistance.

Inquiries

Requesting Documents

For document requests, please email jennifer@gsphillips.com.  Please include in the subject line of your email the address of the property for which you are requesting documents.

In House Processing

Unlike some others, G.S. Phillips & Co. processes resale documents in house.  Submit a request for documents via email to jennifer@gsphillips.com.  Include the address of the property in question in the subject line of the email.  Please be sure to identify in the email which document you are requesting (trustee letter, resale certificate, lender questionnaire, governing documents package) and attach your form to be completed (if applicable).  Resale document requests are processed within 10 business days of the request being received unless rush processing is requested in the initial email, then the expected turn around time is 3 business days.  Payment for the below indicated processing fees is due within 45 days of the date the document is provided.  Please contact our office with questions or concerns.

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Payment for closing document fees may be made by check within 30 days of the date of the closing, or 45 days from the date the document is provided, whichever comes first.  Please make your checks payable to G.S. Phillips & Co.  Please do not make your checks for closing documents fees payable to the name of the Association.  The only checks made payable to the name of the Association are checks for fees due as indicated on the trustee letter.  Questions may be directed to our office by phone or email.

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Please note:  Resale certificates will be delivered with all state required attachments which includes the documents available in the documents package.  Please do not order both the governing docs package and the resale certificate, as no refund will be issued for overpayment.

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Please note:  If you order any resale documents by email, you will need to provide a blank form to be completed in the form of a fillable PDF.  Printing and handling fees in the amount of $5.00 per page will be charged if printing is required.

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Please note:  The completed documents will be returned to you via email or fax.  We will only return completed documents to the requester, and will not be responsible to provide these documents to any third party.  Mailing charges in the amount of $10.00 per standard 1oz letter may apply should you request a document be mailed.

Please note:  A $200.00 change of owner setup fee, also known as a transfer fee, will be billed along with all TRUSTEE LETTER documents not indicated for refinance or lender use purposes.

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Please ensure you have read and understand the above prior to placing a request.  If you have questions, contact us at 314-802-0126 prior to making your submission.  Thank you!

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